Privacy Policy: 977 Event's (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, purchase tickets, attend our events or contact us.
We process personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable UK data protection laws.
By using our website or purchasing tickets, you agree to the collection and use of your information as described in this Privacy Policy.
⸻
Who We Are
977 Events Limited is an event management company specialising in live entertainment, music events, movies, festivals and community events throughout the United Kingdom.
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us.
977 Events Limited
Email: admin@977events.com
Registered Office: 47 Lakedale Road, London SE18 1PR
Company Number: 15699699
⸻
Information We Collect
We may collect the following personal information:
Information You Provide
* Full name
* Email address
* Telephone number
* Postal address
* Billing address
* Event booking information
* Payment details (processed securely by our payment provider)
* Messages sent through our contact forms
* Competition entries
* Survey responses
Information Collected Automatically
When you visit our website we may collect:
* IP address
* Browser type
* Device information
* Operating system
* Website usage information
* Cookies and tracking information
* Pages viewed
* Referral websites
* Date and time of access
⸻
Ticket Purchases
When you purchase tickets through our website, we collect the information necessary to:
* Process your booking
* Confirm your order
* Issue tickets
* Prevent fraud
* Process refunds where applicable
* Contact you regarding your event
Payment card information is not stored by 977 Events Limited. Payments are processed securely by trusted third-party payment providers.
⸻
How We Use Your Information
We use your information to:
* Process ticket purchases
* Deliver our services
* Manage events
* Respond to enquiries
* Provide customer support
* Send booking confirmations
* Notify you of event changes
* Improve our website
* Prevent fraud
* Meet legal obligations
* Analyse website performance
* Send marketing communications where you have given consent
⸻
Marketing Communications
If you choose to subscribe to our mailing list, we may send you:
* Upcoming event announcements
* Ticket releases
* Promotions
* News
* Competitions
* Special offers
You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
⸻
Lawful Basis for Processing
We process your personal information under one or more of the following lawful bases:
* Performance of a contract
* Your consent
* Compliance with legal obligations
* Legitimate business interests
* Protection of vital interests where applicable
⸻
Sharing Your Information
We never sell your personal information.
We may share your information with trusted third parties including:
* Payment processors
* Ticketing providers
* Event venues
* IT service providers
* Website hosting providers
* Marketing service providers
* Professional advisers
* Law enforcement where legally required
All third parties are required to protect your personal information and process it in accordance with applicable data protection laws.
⸻
Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
* Remember your preferences
* Improve website performance
* Understand visitor behaviour
* Provide essential website functions
* Analyse traffic
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.
⸻
Website Analytics
We may use website analytics services to understand how visitors use our website.
These services may collect information such as:
* Pages visited
* Time spent on pages
* Browser information
* Device information
* General location data
* Traffic sources
This information is used only to improve our website and services.
⸻
Event Photography and Filming
Photographs and video recordings may be taken during our events for promotional, marketing and archival purposes.
These images may appear on:
* Our website
* Social media channels
* Promotional materials
* Printed publications
If you do not wish to appear in photographs or recordings, please speak to a member of our event team upon arrival. While we will make reasonable efforts to accommodate requests, this may not always be possible in crowded public settings.
⸻
Children’s Privacy
Some of our events are suitable for families and children.
We do not knowingly collect personal information directly from children without appropriate parental or guardian involvement where required by law.
Parents or guardians should supervise children’s use of our website.
⸻
Data Security
We use appropriate technical and organisational measures to protect your information against:
* Unauthorised access
* Loss
* Misuse
* Alteration
* Disclosure
* Destruction
While we take security seriously, no internet transmission can be guaranteed to be completely secure.
⸻
How Long We Keep Your Information ?
We retain personal information only for as long as necessary to:
* Provide our services
* Meet legal obligations
* Resolve disputes
* Maintain financial records
* Protect our legal interests
Retention periods vary depending on the type of information collected.
⸻
Your Rights
Under UK data protection law, you have the right to:
* Access your personal information
* Correct inaccurate information
* Request deletion of your information
* Restrict processing
* Object to certain processing activities
* Request data portability
* Withdraw consent where applicable
* Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us using the details below.
⸻
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:
977 Events Limited
Email: admin@977events.com
Telephone:
Registered Office: 47 Lakedale Road, London SE18 1PR
⸻
Complaints
If you are unhappy with how we handle your personal information, you have the right to complain to the Information Commissioner’s Office (ICO).
However, we would appreciate the opportunity to resolve your concerns first.
⸻
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements or website functionality.
The latest version will always be available on our website, and the “Last Updated” date at the top of this policy will indicate when changes were made.
We encourage you to review this Privacy Policy periodically.
